The Customer's Collection
INSPIRATION Tools Theories Practice
INSPIRATIONToolsTheoriesPractice
The Customer's Collection
Commerzbank: Running a Design Sprint in the Banking Industry
Commerzbank: Running a Design Sprint in the Banking Industry
PracticesLina RohrbachFebruary 27, 2021Design Sprint, Financial Industry, Creation, Design, Facilitation
Use Your Customer's Time Wisely When You Ask For Feedback
Use Your Customer's Time Wisely When You Ask For Feedback
PracticesLina RohrbachJuly 9, 2020Survey, Customer Feedback, Customer Journey
How Casper uses AI to create a bot for insomniacs
How Casper uses AI to create a bot for insomniacs
PracticesLina RohrbachJune 10, 2020Chatbot, Communication
What to Learn from Amazon's Leaked Email Template
What to Learn from Amazon's Leaked Email Template
PracticesLina RohrbachJune 3, 2020email, template
Are you a Turkey Guy? Subway's Personalized Approach
Are you a Turkey Guy? Subway's Personalized Approach
PracticesLina RohrbachJune 3, 2020personalization, email
Sephora's Way to Communicate Without Speaking
Sephora's Way to Communicate Without Speaking
PracticesLina RohrbachJune 1, 2020In-Store, visual
Make Me Laugh: Newsletters Done Right
Make Me Laugh: Newsletters Done Right
PracticesLina RohrbachApril 24, 2020Newsletter, Remove Predictability, Suprise Customers
Maisons Du Monde: Tell Me Why You`re Leaving
Maisons Du Monde: Tell Me Why You`re Leaving
PracticesLina RohrbachApril 24, 2020Feedback, Newsletter
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