The Customer's Collection
INSPIRATION Tools Theories Practice
INSPIRATIONToolsTheoriesPractice
The Customer's Collection
Copy Queen: 17 Tips
Copy Queen: 17 Tips
ToolsLina RohrbachAugust 31, 2022Copywriting
Customer Journey Map: My Go-to Guide
Customer Journey Map: My Go-to Guide
ToolsLina RohrbachJuly 29, 2020Mapping, Customer Journey
TEDW: A Useful Framework for Turning Interviews into Conversations
TEDW: A Useful Framework for Turning Interviews into Conversations
ToolsLina RohrbachJuly 27, 2020Customer Feedback, Interviewing, TEDW Framework
70 Customer Feedback Questions to Ask
70 Customer Feedback Questions to Ask
ToolsLina RohrbachJuly 12, 2020Customer Feedback, Survey
The Ultimate Survey Do's and Don'ts
The Ultimate Survey Do's and Don'ts
ToolsLina RohrbachJuly 9, 2020Survey, Customer Feedback
How to Make Qualitative Textbased Feedback Actionable
How to Make Qualitative Textbased Feedback Actionable
ToolsLina RohrbachJuly 6, 2020Feedback, Survey, Qualitative Data Coding
D.School's Design Thinking Starter Kit
D.School's Design Thinking Starter Kit
ToolsLina RohrbachJune 10, 2020Design Thinking, Workshop, Starter Kit, Protoyping, Empathy Mapping
Tools for Virtual Collaboration, Creation, Facilitation, and Documentation
Tools for Virtual Collaboration, Creation, Facilitation, and Documentation
ToolsLina RohrbachJune 2, 2020toolguide, collaboration, documentation, creation, facilitation
Spice Up Your Warm-Up
Spice Up Your Warm-Up
ToolsLina RohrbachJune 2, 2020workshop, moderation, warm-up
The Jobs to be Done Interviewing Style: Who are our Users Trying to Become?
The Jobs to be Done Interviewing Style: Who are our Users Trying to Become?
ToolsLina RohrbachMay 18, 2020Research, Interviewing, Testing, JTBD
A good guidance on "How Might We Questions"
A good guidance on "How Might We Questions"
ToolsLina RohrbachApril 23, 2020Ideation, How might we, Brainstorming
Use Post-Purchase Surveys to Improve E-Commerce Sales
Use Post-Purchase Surveys to Improve E-Commerce Sales
ToolsLina RohrbachApril 8, 2020Survey, Post-Purchse, Feedback
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